FAQ

View the most frequently asked questions (and answers) about all services in our webshop here. Still can't find an answer to your question? Please contact us via this email: info@surfnrip.com

Exchanging & Returning

Yes, absolutely. You can always return your products before 14 days of delivery. 

If you are not happy with the products, you can exchange or return the product 14 days after receipt. Products will still have to be in their original status. Even if not all 20 stickers have been used, it is nice to return them all so that they can get a second life.

The sender is always responsible for shipping and the return is also provided with a Track and Trace code.

Once we have received your returned order, you will receive your money back within 14 days. 

Order & Delivery

You can expect your stickers between the 20 and  25 days. We send the stickers directly from the supplier, thanks to our unique business model. By doing so, we save on storage and transportation costs, and we contribute to the environment by efficiently delivering your order to your door.

 

In most cases, your order will be delivered within this delivery time. But there is always a chance that something goes wrong with the delivery process.

If you have still not received your stickers 3 days after the expected delivery time. Please contact us via our customer service email info@surfnrip.com

Shipping costs are always free, so you can use that tenner for drinks after surfing🤙

Products

If the stickers do not fit your board, apply all the stickers except the outer edge. Then, place the stickers on the side of your board in the correct order without sticking. Then draw the contour lines of your board on the stickers and cut off these pieces.

The grip stickers are not temperature dependent, which is a big advantage because with Wax you have to change them for every season and that costs you a lot of money, with the grip stickers you do not have to change them.

The grip itself is great for surfing, because it is very sticky on bare bark and also on the wetsuit. Sometimes your wax gets older and has less grip, so you slide off your board, but this never happens with stickers.

The stickers do not come off your plate and therefore no bad substances end up in the water, which is not the case with wax, the wax comes loose in the water after a while and that is super bad for the climate.